Computers Plus Repair Reviews

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Average rating:  
 56 reviews
These guys are the BEST!

I have a macbook air that I bought new along with apple care. Word of advice to the public at large: DO NOT WASTE YOUR MONEY ON APPLE CARE!! Two months after purchasing my macbook my son spilled juice on the table. I quickly picked up the computer, so quickly in fact that I didn't think any liquid had gotten near it much less inside. Well after a few minutes it stopped working. I took it to the geek squad. They told me right away that apple care would not cover liquid damage (or much of anything for that matter) and sent my lap top off for "evaluation". After about two weeks it was back. They told me that the damage was severe. They would need to replace the logic board and solid state drive. It would cost $600 MORE than what I paid for it new two months prior!! I was not paying close to $1600 for a repair, that was insane. My options were that I could abandon it with them (not) or pay a $150 ransom to get it back. I paid the ransom. Depressed about the situation I let my macbook sit in its box for months.Then I read about these guys. When I finally took it in they charged $35 to check it out. After checking it out they saw that it did not need a logic board/ssd replacement, just a cleaning. They cleaned it for $250, called me to tell me that it was working and I began jumping for joy!!Do not use the geek squad -- that is some kind of scam they have going on-- I guess that is how BB sells so many "certified refurbished laptops.Computers Plus Repair is the BEST EVER.I have a couple of older Dells that I may bring in for them to work on, now that my sons are getting to the age that they are going to want computers.I have already told people about these guys and will continue to recommend them.Thanks so much!

Thanks, Sissy, for your feedback on our MacBook repair service! We were glad to help! Thanks for your recommendation!

by Charles Gearheart on Computers Plus Repair - Lexington KY
Great service! Great people! Great company

Dear Michael,Just wanted to let you know how happy I am with your service.Trevor did a great job on my computer. He was fast, very knowledgeable, professional. Very accommodating! Absolutely fabulous! And he should recognized and praised.I will be glad to send you all the business I can. Thank you for your service and doing what is right. You have a great company and your leadership shows up in your employees and the way you run your business. Good job!Thanks againCharles

Thank you Charles for your feedback! Your business and recommendation are greatly appreciated! I will be sure to relay your comments to Trevor. It's our pleasure to do business with you!

by sallierembert ruff on Computers Plus Repair - Lexington KY
EXCELLENT!

Gage, THANK YOU 100,000 times 🙂 !!! You made my day by sending me home with my frustrating crazy computer turned into a better than brand new computer! thank you for your patience, your courtesy & knowing what my computer needed so much more than i did. i love chrome! what an improvement!! All the best to you and this wonderful shop!

Great People and Service

Michael and his team have taken care of my computer and IT needs for many years. As a small business owner, who is not tech savvy, I have depended on ComputersPlus Repair for equipment, installation, support and most important, advice. Michael can explain things at a level that helps me understand the situation and is very patient with me. He has never tried to sell me anything I don't need and offers options that meet my budget. Their retail store is open at times convenient for most anyone and theyhave a good selection or rebuilt computers and laptops at great prices. I would highly recommend them to anyone looking for an IT resource that they can trust.

Happy

I recently brought my sick I-MAC to Computers + Repair. They couldn't save it ( blown motherboard ) but they saved the memory and everything I had on it and helped me put it in the new computer. A great save!! Thanks, guys!Tom Senff

The customer service for this store is fantastic. I've gotten my computer fixed here, sold old devices, and visited to look around. I would definitely suggest it to anyone looking to get a repair or needing help!

Outstanding Customer Service

We have been in here on 3 separate occasions. The professionalism and customer service has always been outstanding. The staff is nice, courteous and just pleasant to deal with. I will continue to do business with them and pass their names to anyone I know needing computer service. Thank you for your service.

The best-always friendly and very helpful. And cost efficient! I always go to them!

Took in a corrupted and failing external hard drive with over a terabyte of important data. Gage at Computer Plus Repair was able to recover every single file and document and move them over to a new external hard drive. They did all of this work for a more than reasonable rate. They kept me updated over the two days they worked on my external hard drive and were not bothered by the several calls they received from me wanting more updates. Friendly, trustworthy and efficient business. I highly recommend Computer Plus Repair to anyone experiencing issues with their computers or tech accessories.

Friendly, professional. Diagnosis free. Price and timing exactly as projected, and I will not hesitate to call them if I have another computer issue. Also, will recommend friends to them without hesitation.

Had a complete high end gaming desktop build put together by Trevor at Computer Plus Repair. I had absolutely no idea how to assemble this machine therefore did extensive research on best place to take on this project and Computer Plus Repair went above and beyond. Trevor was amazing and kept in touch with me every step of the way, I felt completely confident with Trevor's ability to complete this build. The end result is completely amazing and if it wasn't for Computer Plus Repair and Trevor I would have never been able to build this. Overall price for build was a lot cheaper than I imagined but best part was knowing my pc build was in great hands. Can't thank these guys enough, they have a customer for life. Computer Plus Repair will be the only place I go to for future computer needs, thanks again.

Thanks for your feedback Colin! It was our pleasure to help you out, and we're thrilled that you're enjoying your new computer. We're always here to help.

My imac was showing signs of trouble so I took it in to Gage at Computers Plus. Initially he thought it might be a logic board ($$$$) problem, but after running some tests, a simple cleaning out of the dust that had accumulated inside had my machine running just great. The initial problems it was having have not reappeared. So, $35 is all it took to get my computer back in business. I really appreciate the honest work and good service!

We were glad we could get your computer back in business, Erica. Keep us in mind if you have any future concerns.

Slow MAC with a dying hard drive, and Computer plus Repair was able to save all my data, and replace the hard drive; old machine is as good as new, at a reasonable rate. Michael went out of his way to educate me on
updates and new system use. I won't be going to any other place for my
computer or other electronic repairs. First class service. Good show!

Thanks for choosing us! We appreciate your business and your feedback!

I took my Mac Book Pro in for virus removal. These guys are the best! I got quotes, advice, and excellent service in a timely manner. They went above and beyond, offering their expertise and knowledge. I won't take my computer anyplace else. Thank you, sirs!

Thanks Barbara for the vote of confidence! We were happy to help with your MacBook Pro.

These guys are awesome! I've been there multiple times and every time they provide excellent customer service, are extremely polite and well mannered and are very quick to fix any problems I have had with my laptop. Best part is that they do free diagnostics and give you honest, genuine and best of all FREE advice. They have told me multiple times that I will save myself some money if I order the parts and have them to just the labor.

I highly recommend them to anyone with any electronic needs. They know what they are doing and are experts at their jobs. I'm never going to the Apple Store again after the service I have received with Computer Plus Repair!

Thank you guys for all your help!

We're always glad to help. Thanks for your recommendation, Ismaeel!

This place is amazing, oh my gosh! My laptop was dirty and needed to be cleaned, as some of the keys had even stopped working. When I took my laptop in, the polite and friendly staff offered to clean it at a great price! Their services are affordable and top notch. The same day, I bought a laptop from them. The man who was helping me out told me exactly what to expect with the new item and was as courteous as can be; trustworthy and honest. I'll diffidently be recommending this place to anyone who needs repairs on their electronics. Thank you, Computer Plus Repair! 🙂 Gold star!

Thanks Kailey for choosing us and sharing your experience. Please come back and visit us anytime!

I wholeheartedly recommend this place, it is fantastic! My hard drive on my macbook pro crashed in the middle of the semester and I thought I was going to lose everything. After the genius bar, I brought it here to try to recover what I could and talked to Blake who was amazing. I know absolutely nothing about computers and he took the time to go through and explain what was wrong and helped me choose an affordable way to correct it. They were up front and honest about everything, and I'll definitely always go back there

Thanks Emily for the feedback! We were very glad to assist you!

My MacBook Pro dropped from about 4 and a half feet. It was off, but I was so scared of my hard drive being damaged. Blake at Computers Plus Repairs was awesome and helped get my hard drive recovered and transferred to an external hard drive. The service was done quickly, professional and efficiently! He was so helpful and trustworthy. I highly recommend this place!

Thanks, LIndsey. It was our pleasure to get your computer working again! Let us know if we can help in the future.

This place is awesome! I needed them to replace my motherboard and reinstall Windows. Gage was very helpful and even gave me tips on how to adjust my PC at home. Extremely reasonable prices and easy to deal with... A+++

Thanks for your feedback! We are always glad to help. 🙂

Great experience! These gentlemen went above and beyond to help me with my problem. I went in to get a new computer. Told them my problem and what I need the pc for. I have some very specific needs to run some specialized equipment. Told the guys what software I was running. They didn't know anything about the software but took the time to research it and learn all my exact specifications. Researched my situation on his own time, after hours and called me from his home to discuss all the possibilities I could try. After I decided on the direction I was going to go I received a call the following day. He said let me walk you through something to try to fix your compatability issues. IT WORKED! I don't even have to replace my computer. They helped me so much they cost themselves a sale. But only for now because I will be upgrading soon and I will not even consider anyone else but these guys. Fantastic guys. They go above and beyond to help me. No one else will have my business but them.

Thanks for your feedback! It was our pleasure to help you out! We're glad we could save you some money. Please come back and visit us any time, and tell your friends too 🙂 We are always glad to help!

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