Your computer must have internet access and be reasonably functional to allow remote support. Please call us at 859-523-5355 to describe the problems your computer is having so we can determine if remote login support is an option, or if bringing in the computer would be preferred.
If remote login support is an option, we will schedule a login time at your convenience and send you email instructions for downloading the small login application. Then we will begin the free diagnostics process. Next, we will give you a quote for repairs and get your approval before you pay anything.
Diagnostics and PC health scan is free, computer optimization is $89, and virus removal is $120.
We accept credit cards over the phone/email and paypal payments.