Virus Removal – Computers Plus Repair Lexington

Computer Virus Removal in Lexington KY

The skilled virus removal technicians at Computers Plus Repair in Lexington have extensive experience and success in removing all kinds of computer viruses and malware.

One of the most common computer services we perform is virus and malware removal, including removal of rogue security software which is becoming increasingly common (see below for a definition of terms and prevention).

Our virus removal service is quick, guaranteed, and competitively priced.

See our price list or request a quote; or call us at 859-523-5355

First we diagnose the severity of the problem through observation of the computer’s symptoms. Then, we utilize one or more of a number of diagnostic scanning and removal programs. In more severe cases we remove the hard drive and connect it to one of our computers to run the scans externally. This way, the malware can’t prevent removal programs from scanning and removing the infected files.

In a few cases, where there has been substantial damage done to core Windows system files, we recommend a data back-up (if desired) and a re-installation of the Windows operating system. In this case, the computer’s software would then be restored to a similar condition as it was when the computer was new.

We guarantee our work for 30 days, but you can be free of viruses for much longer if you take some of the precautionary measures discussed below. Also, refer to our post about our top recommended free software, which includes some of our anti-virus software recommendations. We also sell some more robust anti-virus programs in our store. Feel free to call us or stop in with any questions. We are always glad to help. Read more

Hard Drive Failure & Data Recovery – Lexington, KY

April 27, 2012/0 Comments/in Computer Tips, General Info/by CPRepair

We perform data recovery in Lexington KY on a regular basis for customers who have encountered hard drive failure or have been unable to access their files due to malware, viruses or data corruption. If your computer is having problems, the article below may help you determine when a hard drive is failing or when it is virus-infected. In any case, if you’re having computer problems, feel free to come by our store or contact us with any questions.

Signs of Hard Drive Failure

Catastrophic hard drive failure is usually indicated when the computer doesn’t recognize the hard drive and Windows doesn’t even begin to boot. More technically, the drive can no longer be detected by CMOS setup, or if it fails to pass BIOS POST and the operating system never sees it. A hard drive also includes controller electronics, which occasionally fail.

Gradual hard drive failure is somewhat more difficult to diagnose. Its symptoms include corrupted data and slowing down of the PC caused by gradually failing areas of the hard drive, requiring repeated read attempts before successful access. These can also be symptoms of other computer issues, such as malware. A rising number of bad sectors (as indicated by S.M.A.R.T. data) can be a sign of a failing hard drive. Also, a cyclical repetitive pattern of seek activity, such as rapid or slow clicking noises (click of death), can be indicative of hard drive problems. During hard drive failure, each particle from the damaged platter and head media can cause a bad sector. Bad sectors, in addition to platter damage, may quickly render a hard drive useless if you continue to use it. Read more